Mobile >Event Planning > Magnolia Manor
1624 Spring Hill Ave, Mobile, AL | Directions 3660430.692988 -88.076336
Neighborhoods: Lyons Park
Our experience was perfect, the ladies at MM couldn't have been more helpful. Above and beyond our expectations. A perfect day for our Daughter and that was the goal! Thanks Ladies
They are in desperate need of new management. I completely agree with the other review and I had the same experience!
Get in writing what you want OR understand – The Manor is beautiful site for the wedding and reception. Our problem was communication issues. It rained the whole week before wedding. We rented 100 chairs and 6 tables ($167). Cost on website is $900; ours was $1100. (100 is clean-up fee - for after cleanup - food service you hire does the clean-up of kitchen/bath; removed trash, etc) We did not have the traffic cop. Due to the rain, we asked on Tues should we rent a tent, was told by Ms. Betty wait until Wed/Thur to decide, you can always go inside. She told us do not want to put the chairs out until the last minute due to the weather, would stack them under canopy; would not take 15 minutes to set them up. Said to wait until at least 4 PM of the wedding to make the decision on going side. From the beginning we discussed going to the Manor on Thur before wedding to set-up; due to the rain we were told the chairs and tables would be under the canopy - would only take 15 minutes to put them out. Asked a worker if we could stay longer than 4pm when they closed, she phoned Ms. Betty said we could stay as long as she was there 4:30 or 5 PM. We were at the manor 10:30 to 4:30 (approx 6 hrs) Asked the coworker abt the chairs and tables - she went and got the two tables for inside for the food and said that she would put the other tables and chairs under the cover - that was Thur. On Fri 5 PM the day of the we found that "PUT THEM OUT" meant that three guest had to take off their shoes because the mud was six inch deep and PUT OUT meant you had to physically go under a shed and carry the chairs from the shed to under the tree. The wedding - started at 6 pm. On Friday we arrived at 2 PM - then abt 8:30ish informed while cleaning up - HOT, sweat pouring off the bride and groom, all the guys in TUX were burning up. HOT INSIDE of the MANOR. We were informed that we had to put the chairs back under the shed. We did not use but 50 chairs because I hated seeing family members carrying so many - the four tables for the outside were not even used or set-up - no offer of refund. Then after we shared our concern, which was flipped to us being under stressed. Ms. Betty said she did us a favor by opening up the manor the day before and turning on the air (downstairs) for us to work. Her co-worker was overheard stating "that is what you get for trying to help people." Help people, we paid for the manor. My advice - demand that manor be COLD upon arrival. The workers that were suppose to be there to help - we found out that we were to pay $100 for a guy to set-up the chairs; Ms Betty said my wife declined his service. She was never told there was a service, only thing said was do you have help to SET-UP the chairs, that is totally different than do you have help to GO TO THE SHED and carry a 100 chairs to AND from the wedding site back to the SHED. Supposedly the grounds was spotless with all the rain according to management; it was not. My advice is to get everything in writing on what YOU expect to be done. They talk up a good talk - you are paying alot of $$ and if you can get it done in one day good for you - we did not use the manor of rehearsal dinner - did not use it for photos prior to the wedding. All in all we did not ask very much of management but they feel they did us a favor. Of yeah, Mgmt made the worker call us to get everything straight. The little worker said it was her misunderstanding abt the chairs that they never set them up (why didn't the worker says something on Thur PM - she was firm when she said we cannot put any on the bannister ) - said that they had stuff to put down in the case of rain and the dolly could not be used because of the mud and rain. It was not the worker's fault; It was Mgmt that told us several times that the chairs would be under the canopy.
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